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Customer Service & The Canadian Workplace

Welcome to Customer Service and the Canadian Workplace. Please fill in the blanks with the verbiage you would like to see as an overall course description Join the entire online course below and scroll down to download the additional documents that correspond with this course: SWOT Analysis, Time Management and Canadian Slang.

Customer Service and the Canadian Workplace

Customer Service and the Canadian Workplace

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1 / SWOT Analysis Tool

A SWOT analysis is a simple and practical form of evaluation model. SWOT is an acronym of strength, weakness, opportunity, threat. SWOTs look at a combination of internal and external factors, as well as assessing strengths and weaknesses. 

2 / Time Management Powerpoint

This powerpoint will help you understand what time management is and why it's so important to effectively manage your time in the Canadian workplace.

3 / Common Canadian Slang

Here are some popular Canadian slang words and phrases that can help you in day-to-day conversation across Canada.

Our First Impressions course is included in the Customer Service & Canadian Workplace program. In the First Impressions course you'll learn how to make a great "first impression" whether you're a student preparing to enter the workforce, or you are working professional trying to go above and beyond in your professional career.

Join the First Impressions course below: